Kérastase Nutritive Bain Satin 1 250ml
NOURISHING SHAMPOO FOR SLIGHTLY DRY HAIR
Why You'll Love it
An intensely nourishing shampoo specifically designed for normal to slightly dry hair. Infused with Irisome, the hair is nourished from root to tip and protected from oxidation to prolong the nourishing result. Hair is left soft and smooth to the touch with a healthy shine.
Kérastase Nutritive Bain Satin 1 is an innovative shampoo specially formulated to treat normal to dry hair.
Infused with an Irisome complex and glucose proteins, the shampoo gently cleanses hair whilst replenishing fibres from root to tip; strands feel super soft and supple with enhanced shine. Tresses are protected from the return of dryness.
Suitable for normal to slightly dry hair.
- Nourishes hair
- Cleanses the hair
- Soft and smooth to the touch
- Bright and smooth touch
- Prolonged nourishment
4600 PPM Irisome Complex + Bejoin Resin:
The combination of highly concentrated gluco active and exceptional Iris rhizome extract, chosen amongst thousands of plants for its ultra-powerful nutritional reserve.
Combined with a precious resin secreted by Benjoin tree able to recreate its inner nutrition from within. The ultimate blend of nutrition to deeply nourish the most severely dried-out hair.
Apply shampoo to wet hair, massage well to release its rich, airy lather and aromatic fragrance. Rinse well. Perform two shampoos before proceeding to Soin.
Aqua / Water, Sodium Laureth Sulfate, Sodium Chloride, Dimethicone, Coco-Betaine, Cyclodextrin, Glycerin, Ppg-5-Ceteth-20, Sodium Benzoate, Isostearyl Neopentanoate, Salicylic Acid, Carbomer, Guar Hydroxypropyltrimonium Chloride, Linalool, Hydroxypropyltrimonium Hydrolyzed Wheat Protein, Limonene, Glyceryl Linoleate, Safflower Glucoside, Butylphenyl Methylpropional, Glyceryl Oleate, Iris Florentina / Iris Florentina Root Extract, Glyceryl Linolenate, Sodium Hydroxide, Citric Acid, Parfum / Fragrance.
All products are dispatched from the UK
FREE UK Next Business Day Delivery when you spend £100 and over.
£4.95 Next Business Day Delivery cost when you spend under £100.
Restrictions apply, this service is not available on Bank Holidays.
Note: Delivery is only available in England, Wales, Scotland.
Our Returns Policy
Our Returns Policy forms part of, and must be read in conjunction with, our Terms and Conditions of Sale. We reserve the right to change this Returns Policy at any time. This Returns Policy was last updated on 22/06/2021.
It is important that you check your order or items upon receipt and always before use. If any errors occur or issues arise then these need to be reported to us immediately so we can investigate.
Before attempting to return an order you will need to contact us with your request.
Your statutory rights
Our Returns Policy does not affect your statutory rights.
For more information about your other statutory rights, please visit the UK Government's website at: www.direct.gov.uk or contact Consumer Direct, the Government funded consumer advice service on 08454 04 05 06.
Right to Cancel
You have the right to cancel this contract within 14 days without giving reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the goods.
To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement. You may use the example model cancellation form below, but it is not obligatory.
Please ensure that the items you are returning are unopened and in any original packaging. Unwanted goods need to be in pristine condition with any retail seals unbroken.
Effects of Cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the cost of delivery (except for supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay and not later than:
(a)14 days after the day we receive back from you any goods supplied; or
(b)(if earlier) 14 days after the day you provide evidence that you have returned the goods; or
(c)if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel the contract.
Model Cancellation Form
To: HealthyHairShop, 12 Eden Street, Kingston Upon Thames, Surrey, KT1 1BB, United Kingdom
I hereby give notice that I cancel my contract of sale of the following goods:
Name of customer:
Address of customer:
Signature of customer (only if sent by paper):
What should I do if I receive an incorrect item?
We have high standards when it comes to packaging your order however mistakes, do occur from time to time. Please accept our apologies if you have received an incorrect item. As part of our customer objectives, we will do our upmost to resolve your query with speed, ease and with absolute minimal inconvenience.
We will review each case individually when considering the return of the product; in some cases we may require further information such as pictures so we can choose the best course of action. Our aim is to provide the best solution for you as quickly as possible.
What should I do if my item is damaged?
Although we take care to prevent any damage to your goods during transit it is possible that problems may arise. Please accept our apologies if you have received a damaged item.
We ask that you do not refuse delivery, instead accept the goods and contact us immediately. Refusal may actually result in a delay of the parcel being returned.
You can contact us by sending an email to firstname.lastname@example.org . Please attach any pictures you have of the damage to the email. A member of our team will review the details and offer the best resolution to resolve your query.
How do I report a fault with my product?
Please accept our apologies if you believe there is a fault with your item, we take all complaints regarding the quality of our products seriously and we will need to investigate the reported fault in more detail.
In order to do this we ask that you contact us by sending an email to email@example.com . Please provide details of the fault and where possible attach pictures to your email.
If you are reporting a fault with a GHD product, please contact GHD directly by visiting the following link: www.ghdhair.com/customer-care/returns.
How do I arrange a return?
Please contact us by sending an email to firstname.lastname@example.org to arrange your return.
We will need to know your order number, the item you want to return and the reason for return. Upon receipt of these details we will authorise your return and all the necessary information to arrange it.
Please package the item securely and ensure your order form is included inside.
You will need to obtain a proof of postage receipt when you send your item to us. Proof of postage does not cost anything but without it we may not be able to process your refund or replacement in the rare event that your item is lost in transit. If you request a replacement and the product is no longer available, we will process a refund back to the original account used to purchase the item.
Any item you have accepted and then returned is your responsibility until it reaches us. Please therefore ensure that you send your item back to us using a delivery service that insures you for the value of the goods.
Will you refund my postage costs to return an item?
We are more than happy to refund postage costs to return an item where the return is required due to our error. For instance:
-If we sent you the wrong item
-If the item is damaged or faulty
Where you are returning a substitute item which you do not want to keep.
We will not refund postage costs to return items which are unwanted or no longer required. These costs will need to be covered by you, again we recommend using a delivery service that insures you for the value of the goods.
We will not refund postage costs to return any item due to reported damage or fault where no error was found in the testing process. Costs of posting the item back to you will depend on the item and will be communicated to you after the testing process has been completed.