Electric ºC-2 SMOOTHING CREAM 150ml

£18.50

The Headlines:

  • A light and luxurious styling cream for taming all hair types
  • Residue evaporates leaving no stickiness or heaviness
  • Adds protection before blow drying and heat styling 

EXPERT ADVICE:

Dispense a medium amount, the size of a bottle top, into your hand then evenly spread the cream between both hands. Apply to wet hair from the roots and smooth down to the ends. Gently blow dry in for excellent results. Your hair will feel product-free without stickiness or heaviness.

Can be mixed with English Rose Serum to create the ultimate frizz-taming remedy.

PERFECT FOR:

  • Smoothing hair out during a blow-dry whilst leaving the hair weightless but retaining volume
  • Curly hair - leaving it to dry naturally or defusing will create defined curls with no product residue or crunchiness/stickiness
  • Short textured hair - as a base whilst cutting, and great for drying in


THE STORY

Where the Electric Professional Product range all started. Mark Woolley enlisted a renowned chemist to create a product for his own use on his session shoots. It took 2 years to perfect a product which tames and smooths coarse, curly or fine hair and provides extra protection before blow drying.

The primary function is to smooth the hair out without being present on the hair afterwards, so the hair will have volume and movement without residue. Ideal for anyone with curly hair as most curl products, such as mousses, stick the curls into place and leave the hair crispy and sticky. Smoothing Cream evaporates both naturally and during a blow dry, you can actually see the steam coming off the hair when drying. Because the residue evaporates it won't weigh the hair down, ensuring control but not flatness.

It is fortified with heat protecting elements to combat the effect of thermal damage of up to 220 degrees.

UK SHIPPING 

All products are dispatched from the UK

 
Delivery - £2.95 or FREE on orders over £50
 
Normally arrives in 2-3 business days.

      
       
    Next Business Day Delivery - £4.95 or FREE when you spend £100 and over.
     
    Order before 11am for next day delivery.

    FREE UK Next  Business Day Delivery when you spend £100 and over.

    £4.95 Next Business Day Delivery cost when you spend under £100. 

    Restrictions apply, this service is not available on Bank Holidays.

    Note: Delivery is only available in England, Wales, Scotland.
    .

      

    Our Returns Policy

     Our Returns Policy forms part of, and must be read in conjunction with, our Terms and Conditions of Sale. We reserve the right to change this Returns Policy at any time. This Returns Policy was last updated on 22/06/2021.

    It is important that you check your order or items upon receipt and always before use. If any errors occur or issues arise then these need to be reported to us immediately so we can investigate.

    Before attempting to return an order you will need to contact us with your request.

     

    Your statutory rights

    Our Returns Policy does not affect your statutory rights.

    For more information about your other statutory rights, please visit the UK Government's website at: www.direct.gov.uk or contact Consumer Direct, the Government funded consumer advice service on 08454 04 05 06.

    Right to Cancel

    You have the right to cancel this contract within 14 days without giving reason.

    The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the goods.

    To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement. You may use the example model cancellation form below, but it is not obligatory.

    Please ensure that the items you are returning are unopened and in any original packaging. Unwanted goods need to be in pristine condition with any retail seals unbroken.

    Effects of Cancellation

    If you cancel this contract, we will reimburse to you all payments received from you, including the cost of delivery (except for supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

    We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.

    We will make the reimbursement without undue delay and not later than:

    (a)14 days after the day we receive back from you any goods supplied; or

    (b)(if earlier) 14 days after the day you provide evidence that you have returned the goods; or

    (c)if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel the contract.

    We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. You will have to bear the direct cost of returning the goods.
      
    ________________ 

    Model Cancellation Form

    To: HealthyHairShop, 12 Eden Street,  Kingston Upon Thames, Surrey, KT1 1BB, United Kingdom

    I hereby give notice that I cancel my contract of sale of the following goods:

    Ordered on:

    Order number:

    Name of customer:

    Address of customer:

    Signature of customer (only if sent by paper):

    Date:

    ________________ 
       

    What should I do if I receive an incorrect item?

    We have high standards when it comes to packaging your order however mistakes, do occur from time to time. Please accept our apologies if you have received an incorrect item. As part of our customer objectives, we will do our upmost to resolve your query with speed, ease and with absolute minimal inconvenience.

    We will review each case individually when considering the return of the product; in some cases we may require further information such as pictures so we can choose the best course of action. Our aim is to provide the best solution for you as quickly as possible.

    What should I do if my item is damaged?

    Although we take care to prevent any damage to your goods during transit it is possible that problems may arise. Please accept our apologies if you have received a damaged item.

    We ask that you do not refuse delivery, instead accept the goods and contact us immediately. Refusal may actually result in a delay of the parcel being returned.

    You can contact us by sending an email to info@healthyhairshop.com . Please attach any pictures you have of the damage to the email. A member of our team will review the details and offer the best resolution to resolve your query.

    How do I report a fault with my product?

    Please accept our apologies if you believe there is a fault with your item, we take all complaints regarding the quality of our products seriously and we will need to investigate the reported fault in more detail.

    In order to do this we ask that you contact us by sending an email to info@healthyhairshop.com . Please provide details of the fault and where possible attach pictures to your email.

    If you are reporting a fault with a GHD product, please contact GHD directly by visiting the following link: www.ghdhair.com/customer-care/returns.


    How do I arrange a return?

    Please contact us by sending an email to info@healthyhairshop.com to arrange your return.

    We will need to know your order number, the item you want to return and the reason for return. Upon receipt of these details we will authorise your return and all the necessary information to arrange it.

    Please package the item securely and ensure your order form is included inside.

    You will need to obtain a proof of postage receipt when you send your item to us. Proof of postage does not cost anything but without it we may not be able to process your refund or replacement in the rare event that your item is lost in transit. If you request a replacement and the product is no longer available, we will process a refund back to the original account used to purchase the item.

    Any item you have accepted and then returned is your responsibility until it reaches us. Please therefore ensure that you send your item back to us using a delivery service that insures you for the value of the goods.

    Will you refund my postage costs to return an item?

    We are more than happy to refund postage costs to return an item where the return is required due to our error. For instance:

    -If we sent you the wrong item

    -If the item is damaged or faulty

    Where you are returning a substitute item which you do not want to keep.
    We will not refund postage costs to return items which are unwanted or no longer required. These costs will need to be covered by you, again we recommend using a delivery service that insures you for the value of the goods.

    We will not refund postage costs to return any item due to reported damage or fault where no error was found in the testing process. Costs of posting the item back to you will depend on the item and will be communicated to you after the testing process has been completed.

     

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